Why We Don’t Offer Refunds – Holding Boundaries with Compassion
- Dr. Danielle Niaz, PhD – Founder & Lead Instructor

- Aug 21
- 2 min read
Updated: Aug 24
Let’s be real:
Trauma survivors often struggle with boundaries.
Healers often struggle with being taken seriously.
And wellness businesses? They’re notorious for being either too rigid or way too loose.
At NeuroNest Yoga, we’ve chosen a different path:
Compassionate, clear boundaries—starting with our no-refund policy.
🛠️ The Policy (Plain & Simple)
Digital products are final sale.
Live sessions are non-refundable unless we cancel.
Private sessions require 24+ hour notice to reschedule.
Physical goods are only refundable if damaged on arrival.
Retreats or intensives are non-refundable but transferable with notice.
❓But Why No Refunds?
Because this work is energetic, emotional, and time-bound.
Once you’ve received the space, content, or energy—it can’t be “returned.”
Even if you didn’t finish the course. Even if your emotions got intense. Even if life happened (and we know it does).
⚖️ Refunds Don’t Fit Trauma-Informed Care
Here’s what we’ve learned:
When people know there’s no “escape hatch,” they show up more fully.
When we keep energetic transactions clean, we avoid guilt, obligation, and emotional debt.
When we give from a full container, not out of fear or people-pleasing, everyone benefits.

🧘♀️ This Is About Sacred Exchange
When you register, donate, or book—it’s an energetic contract.
You’re saying:
“I honor your time, your care, and your preparation.”
And we’re saying:
“We’ve built this with love, structure, and safety for you.”
That’s mutual respect in action.
❤️ What We Offer Instead of Refunds
We don’t ghost or gatekeep. We do offer:
Session credits (case-by-case)
Transferable spots to friends/family
Extra grounding support or practice resources if you were overwhelmed
Honesty, flexibility, and a real human on the other end of support@neuronestyoga.com
Final Word: Boundaries Are Love
We’re not running a scammy gym contract.
We’re not pretending to be perfect.
We’re just being honest about our capacity.
Refunds create energetic leaks in sacred work.
Boundaries create containers for transformation.
And this nest?
It’s only as safe as the structure that holds it.
🌱 Join the Nest
If this spoke to your soul and you’re ready to go deeper—whether you need a trauma-informed consult, a guided ritual, or a like-minded healing space—
join the Nest at www.neuronestyoga.com or follow us on TikTok + YouTube @NeuroNestYoga.
You don’t have to heal alone.
🕊️ The garden always glows.


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